Contact Us


IF YOU ARE INQUIRING IN REGARDS TO AN ORDER OR RETURN, DO NOT USE THIS HELP FORM; PLEASE LOGIN TO YOUR TWISTED CHANDELIER ACCOUNT AND EMAIL US THERE.

General Questions:

SIZING CHART 

RETURN POLICY

SHIPPING POLICY

We respond fastest to emails, but we'd also love to hear your voice, if you prefer talking to someone. If you happen to get our message machine, please leave your name, number, email address, and order# so we can look up your account before calling you back. We hope you don't mind if we respond to your phone call with an email, sometimes it's easier that way.

HOURS OF OPERATION:

Silsbee Location: Tuesday - Friday 10am - 6pm CST; Saturday 10am - 4pm; Closed Holidays.

Jasper Location:   Monday - Friday 10am - 5:30pm CST; Saturday 10am - 2pm; Closed Holidays.

ORDER-RELATED QUESTIONS: Log in to your Twisted Chandelier account and email us there.

RETURN QUESTIONS: Log in to your Twisted Chandelier account and email us there.

GENERAL QUESTIONS: help@thetwistedchandelier.com

BLOGGER QUERIES: bloggers@thetwistedchandelier.com

CUSTOMER SUPPORT: (409) 373-2060